1. Eligibility for Returns
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You may return most new, unused items within 3 days of delivery for a refund or exchange.
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Products must be in original condition, unused, with tags, packaging, and receipt/proof of purchase.
2. Non-Returnable Items
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Clearance or sale items (unless faulty)
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Gift cards or downloadable products
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Customized or personalized items
3. Return Process
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Contact us to initiate a return request.
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Once approved, you will receive instructions on where to send the item.
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Customers are responsible for return shipping costs unless the item is faulty or incorrect.
4. Refunds
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Once we receive and inspect the returned item, refunds will be processed within 5–7 business days to your original payment method.
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Shipping fees (if applicable) are non-refundable.
5. Exchanges
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Exchanges are subject to product availability. If the requested item is out of stock, a refund will be issued.
6. Damaged or Incorrect Items
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If you receive a defective or incorrect product, contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.