1. Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.
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Orders placed after 3:00 PM will be processed the next business day.
2. Shipping Methods & Delivery Times
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
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Delivery times may vary depending on the destination and courier availability.
3. Shipping Charges
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Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
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Free shipping may be offered on orders above a certain value (check our latest promotions).
4. Order Tracking
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Once your order ships, you will receive an email with a tracking number and a link to track your package.
5. International Shipping
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We currently ship to selected countries. International delivery times vary between 10–20 business days.
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Customers are responsible for any customs duties, taxes, or import fees.
6. Delayed or Lost Shipments
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If your order is delayed or lost, please contact us with your order details. We will work with the courier to resolve the issue.